If you’re having difficulty accessing your Tech Trader account, we’re here to help. Below are common login issues and their solutions.
Reset Your Password #
The most common login issue is an incorrect or forgotten password. If you’re certain your email address is correct but can’t log in, try resetting your password first.
Click here for step-by-step instructions on how to reset your password
Verify Your Email Address #
Make sure you’re using the email address associated with your Tech Trader account. If you have multiple email addresses, try each one to ensure you’re using the correct login credentials.
Forgot Your Username or Email? #
If you’ve forgotten which email address is associated with your account, have multiple accounts and are unsure which one has your active paid subscription, or need help verifying your account information, contact our support team and we’ll help you locate your account and get you logged in.
Clear Your Browser Cache #
Sometimes stored browser data can interfere with the login process. Try clearing your browser’s cache and cookies, then attempt to log in again. Alternatively, try logging in using a different browser or in an incognito/private browsing window.
Still Can’t Access Your Account? #
If you’ve tried the steps above and are still unable to log in, there may be a technical issue with your account that requires our assistance.
Contact our support team here and provide the following information:
Step 1: Your full name
Step 2: The email address you’re using to attempt login
Step 3: A brief description of what happens when you try to log in (error message, blank screen, etc.)
Our team will investigate the issue and work to restore your access as quickly as possible.
Need Immediate Assistance? #
For urgent login issues, you can also reach us at support@thetechtrader.com. Please include your full name and the email address associated with your account so we can assist you promptly.