If you can’t log into your account, there may be a few scenarios at play impacting your account. Check out some common reasons below to help resolve your issue. If you are still unable to access your account, please fill out this form to contact our support team for advanced assistance.
Your password no longer works
This can happen when a password manager automatically saves the incorrect password, or if you’ve forgotten your most recent password. To reset your password, view this help article.
The email used to login has changed / forgotten.
You may have recently updated your profile on The Tech Trader and have changed emails associated with your account. A member of our support team can look up your account and provide you the username on file. Please note that we will not be able to provide the password associated with your account. To contact our support team, click here.
Your subscription is no longer active
FOR SUBSCRIBERS WHO WERE WITH US BEFORE 2019:
If you were a member of The Tech Trader before 2019, we have since moved platforms and your sign-in credentials for our previous site no longer work. You will need to sign up to the Tech Trader with a fresh account, here. If you attempt to sign up and get a message that your email is already in use, you will need access to the email you’ve entered, and should reset your password to gain access. To reset your password, view this help article.