Subscriptions and/or partial subscriptions are non-refundable, but you may cancel your subscription at any time, without penalty, by providing a minimum of a 5-day notice prior to your next recurring charge date.
For example, if your monthly recurring charge date is the 10th of the month, you must provide notification of cancellation no later than the 5th, (5 days prior). If you do not notify us within the required time frame, your credit card may be charged. The charge is non-refundable.
Please provide request and notification of cancellation by filling out this form. Please select “Cancel Subscription” as the topic and provide additional information about your account.
Requests to cancel by phone, or via emails to Tech Trader employees and/or departments, are not considered and do not accomplish cancellation.
Annual and quarterly subscriptions are paid in advance and receive generous discounts. These subscriptions are not refundable.